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SERVICES - DEPLOY

EMBARK ON YOUR JOURNEY TO DELIVERING SERVICES 

THE GATEWAY TO PROFITABILITY, DIFFERENTIATION & MORE

Select your Services Delivery area of focus for training and certification.  Elective training is also available to deepen your portfolio knowledge quarterly with updates to stay ahead of the technical curve and give you the competitive edge to deliver and resell services.

 

  • UNDERSTANDING SERVICES DELIVERY REQUIREMENTS
  • GET TRAINED AND CERTIFIED
  • VIEW THE LATEST UPDATES
  • LEARN ABOUT RESELLING SERVICES

Deliver your own Deploy and Support* Services

Review the Services Delivery Enablement Matrix to:

  • determine competency requirements
  • review knowledge maintenance
  • understand offer collateral and information
  • access tools and resources
  • discover delivery capabilities

 

*Services Support Enablement is only available in select countries.

 

 

What's next?  After you have explored the requirements in the Services Delivery Enablement Matrix, we recommend the following activities to continue your services journey:

  • Understand the training and certification program and scheduling:  Now that you know what's required to deliver services for your chosen competency, you can learn more about the Dell Technologies certification framework, including available Proven Professional certifications and how to register for exams
  • Stay current with recent portfolio updates:  Come back to this section each quarter to stay ahead of the technical curve with our most recent training updates
  • Compliment your portfolio by reselling services:  In this area you will learn how to identify and position the best services opportunities for your customer's solutions
 

Training and certification overview

Understanding the training and certification program scheduling:  Now that you know what's required to deliver services you can learn more about the Dell Technologies certification framework, including available Proven Professional certifications and how to register for exams.

 


Competency-aligned   

Partner Plans for Dell Learning Hub

Gain access to competency-aligned courses and labs, certification exam details and practice tests with ease in our Dell Learning Hub.  Choose a plan that best fits your individual or team-wide learning needs.  Simplified purchase options allow for maximum flexibility and tailored learning.


Steps to get Certified

Looking to get certified?  We have provided a step-by-step guide to help you through the process.


View your Certification Badges

After achieving your certification, share your accomplishments with the world.  Check out this location to view and share your certification badges.


Learn more about Education Services

Check out the Education Services home page to see what other learning opportunities are available for you.

Stay current with recent portfolio updates

Come back to this section each quarter to stay ahead of the technical curve with our most recent services competency updates

 

 

Select a portfolio to understand recent product and solution announcements:

  • Converged/Hyper-converged
  • Data Protection
  • Networking
  • Server
  • Storage
  • Client

 

 

 

 

 

 

 

 

PowerFlex rack
January 2023 New Skills Maintenance PowerFlex controller and management build automation for rack & appliance Recorded Knowledge Transfer [ESCPXD05062]
New Skills Maintenance PowerFlex 4.0.1 Upgrade Process and Procedures for rack and appliance Recorded Knowledge Transfer [ESCPXD05082}
New Training PowerFlex 4.0 Implementation [ESCPXD04582]
October 2022 New Training PowerFlex 4.0 Installation [ESCPXD04581]
Updated Training PowerFlex 4.0 Concepts [ESCPXD04482]
 July 2022 Updated Training PowerFlex rack Installation and Implementation [ES533CPX00068]
New Skills Maintenance PowerFlex 4.0 - Management Sessions - Day 1 Recorded Knowledge Transfer [ESCPXD04362]
New Skills Maintenance PowerFlex 4.0 - NAS File Services - Day 2 Recorded Knowledge Transfer [ESCPXD04364]
New Skills Maintenance PowerFlex 4.0 - NVMe oF (over TCP) - Day 3 Recorded Knowledge Transfer [ESCPXD04366]
New Skills Maintenance PowerFlex 4.0 - Other features and generic updates - Day 4 Recorded Knowledge Transfer [ESCPXD04368]
New Skills Maintenance PowerFlex 4.0 Upgrade for PowerFlex rack and appliance Recorded Knowledge Transfer [ESCPXD04423]
April 2022 Updated Training PowerFlex rack RCM Upgrades [ES502CPX01942]
Updated Training PowerFlex rack Hardware Expansion [ES502CPX01941]
Updated Training PowerFlex 3.6 Administration [ES102CPX01822]
Updated Training PowerFlex 3.6 Concepts [ES102CPX01820]
Updated Training PowerFlex 3.6 Implementation [ES102CPX01821]
Updated Training PowerFlex rack Administration [ES133CPX00069]

 

 

 

 

VxRail
January 2023 New Skills Maintenance VxRail 8.0.010 Recorded Knowledge Transfer [ESCPXD05152]
New Skills Maintenance CloudIQ  - VxRail 2-Node ROBO and Stretched Cluster and DPU Details in Host Details Recorded Knowledge Transfer [ESCPXD05092]
New Skills Maintenance VxRail 8.0.000 Recorded Knowledge Transfer [ESCPXD04991]
New Skills Maintenance CloudIQ - VxRail Custom Report and REST API Recorded Knowledge Transfer [ESCPXD04977]
New Skills Maintenance CloudIQ  - VxRail Health Score Improvement Based on SR List of Critical Events Recorded Knowledge Transfer [ESCPXD05185]
October 2022 New Skills Maintenance VxRail 7.0.410 Recorded Knowledge Transfer [ESCPXD04917]
New Additional Training AMD Pensando DPU Overview Recorded Knowledge Transfer [ESCPXD04916]
Updated Training VxRail 7.0.XXX Feature - REST API [ES102CPX02009]
New Training VxRail 7.0.XXX Implementation - Internal and Partner Tasks [ESCPXD04161]
New Skills Maintenance CloudIQ – VxRail MyVxRail EOL-10 Report Recorded Knowledge Transfer [ESCPXD04684]
New Skills Maintenance CloudIQ - VxRail Host Level Performance Launch to Pre-Built Report Recorded Knowledge Transfer [ESCPXD04683]
New Skills Maintenance CloudIQ - VxRail Host Details View Recorded Knowledge Transfer [ESCPXD04574]
New Training VxRail 7.0.XXX Installation and Implementation [ESCPXD04468]
New Skills Maintenance VxRail Add ADC Version to CIQ Support Portal Recorded Knowledge Transfer [ESCPXD04507]
July 2022 New Skills Maintenance CloudIQ - VxRail Health Score Updates Recorded Knowledge Transfer [ESCPXD04431]
New Skills Maintenance VxRail Virtualization View Summary Banner Recorded Knowledge Transfer [ESCPXD04384]
New Skills Maintenance VxRail 7.0.400 Recorded Knowledge Transfer [ESCPXD04472]
New Skills Maintenance VxRail Add ADC Version to CIQ Support Portal Recorded Knowledge Transfer [ESCPXD04507]
April 2022 New Skills Maintenance VxRail 7.0.360 Recorded Knowledge Transfer [ESCPXD04248]
New Skills Maintenance CloudIQ – VxRail Intelligent Multi-system Updates Engineering Recorded Knowledge Transfer [ESCPXD04178]
New Skills Maintenance VxRail 7.0.350 Recorded Knowledge Transfer [ESCPXD03894]

 

 

 

 

 

 

 

 

 

 

PowerProtect Software
January 2023 New Skills Maintenance Data Protection Central 19.8 Recorded Knowledge Transfer [ ESDPSD04776]
Updated Training Dell vProtect Implementation and Administration [ES402DPS01913]
New Skills Maintenance Dell Data Protection Central 19.8 Differences [ESDPSD04833]
New Skills Maintenance Dell PowerProtect Data Manager Implementation [ES131DPS00987]
New Skills Maintenance Dell PowerProtect Data Manager Microsoft SQL Integration [ES131DPS00998]
New Skills Maintenance Dell PowerProtect Data Manager VM Integration [ES142DPS00996]
New Skills Maintenance Dell PowerProtect Data Manager Administration [ESDPSD05024]
New Skills Maintenance Dell PowerProtect Data Manager Oracle Integration [ES131DPS00985]
New Skills Maintenance Dell PowerProtect Data Manager SAP HANA Integration [ES101DPS01685]
October 2022 Updated Training Dell PowerProtect Data Manager Implementation [ES131DPS00979]
Updated Training Dell PowerProtect Data Manager Microsoft SQL Integration [ES131DPS00986]
Updated Training Dell vProtect Concepts [ES101DPS01909]
Updated Training Dell vProtect Implementation and Integration [ES501DPS01910]
Updated Training Dell PowerProtect Data Manager VM Integration [ES131DPS00984]
New Skills Maintenance PowerProtect Cloud Snapshot Manager - FY23-Q3 October 2022 Increment Recorded Knowledge Transfer [ESDPSD04709]
New Skills Maintenance PowerProtect Data Manager 19.12 Recorded Knowledge Transfer [ESDPSD04734]
July 2022 New Skills Maintenance PowerProtect Data Manager 19.11 Recorded Knowledge Transfer [ESDPSD04323]

 

 

 

 

 

 

 

 

 

 

 

 

Modular Infrastructure
January 2023 no updates

 

 

MX Modular Infrastructure
January 2023 no updates

 

 

PowerEdge Server
January 2023 no updates

 

 

vSAN Ready Nodes
January 2023 no updates

 

 

ECS
October 2022 New Skills Maintenance ECS 3.8 Recorded Knowledge Transfer [ESSTGD04565]

 

 

 

 

PowerMax
January 2023 New Skills Maintenance On-Demand Course : PowerMax and VMAX All Flash 250/950 Installation and Upgrade [ESSTGD04921]
New Additional Training On-Demand Course : PowerMax Cyber Recovery Vault Recorded Knowledge Transfer [ESSTGD04973]
New Skills Maintenance On-Demand Course : VMAX All Flash and VMAX3 Maintenance [ESSTGD04911]
New Skills Maintenance On-Demand Course : Symmetrix VMAX Maintenance [ESSTGD04910]
New Skills Maintenance On-Demand Course : PowerMax and VMAX All Flash 250/950 Maintenance [ESSTGD04922]
October 2022 New/Updated Training PowerMaxOS 10 Maintenance [ESSTGD04438]
New Additional Training Unisphere for PowerMax 10 Implementation and Administration Differences [ESSTGD04459]
New Additional Training PowerMaxOS 10 Configuration Administration and Business Continuity Administration Differences [ESSTGD04439]
New Additional Training PowerMaxOS 10 Local and Remote Replication Concepts Differences [ESSTGD04458]
New Skills Maintenance Ansible Modules for PowerMax v2.0 Recorded Knowledge Transfer [ESSTGD04629]
New Additional Training PowerMaxOS 10 Installation [ESSTGD04437]
New Additional Training PowerMaxOS 10 Data Mobility [ESSTGD04298]
New Additional Training PowerMaxOS 10 Concepts and Features [ESSTGD04299]
New Additional Training PowerMaxOS 10 Hardware Concepts [ESSTGD04457]
New Skills Maintenance PowerShell for PowerMax v2.0 Recorded Knowledge Transfer [ESSTGD04647]
New Additional Training PowerMaxOS 10 Solutions Design Differences [ESSTGD04461]
July 2022 New Skills Maintenance PowerMaxOS 10 Differences [ESSTGD04297]
April 2022 New Skills Maintenance Dell EMC PowerShell for PowerMax 1.1 Recorded Knowledge Transfer [ESSTGD03059]
New Skills Maintenance Dell EMC CSI Driver for Dell EMC PowerMax v1.7 Recorded Knowledge Transfer [ESSTGD03138]
New Skills Maintenance Dell EMC Ansible Modules for Dell EMC PowerMax 1.5 Recorded Knowledge Transfer [ESSTGD03106]

 

 

 

 

PowerStore
January 2023 New Skills Maintenance On-Demand Course : Modular Managed Security for PowerStore [ESSTGD04763]
October 2022 New Additional Training PowerStore Design: PowerSizer [ESSTGD04697]
New Skills Maintenance PowerStore 3.0 PowerStore T Implementation [ESSTGD04638]
New Skills Maintenance PowerStore 3.0 Basic Troubleshooting [ESSTGD04774]
New/Updated Training PowerStore 3.0 Administration: Troubleshooting [ESSTGD04757]
New/Updated Training PowerStore 3.0 Concepts and Features [ESSTGD04768]
New/Updated Training PowerStore 3.0 System Administration [ESSTGD04640]
New/Updated Training PowerStore 3.0 Installation: Cabling [ESSTGD04770]
New/Updated Training PowerStore 3.0 Maintenance [ESSTGD04772]
New/Updated Training PowerStore 3.0 PowerStore X Implementation [ESSTGD04639]
New Skills Maintenance PowerStore 3.0 Administration: File Provisioning [ESSTGD04641]
New Skills Maintenance PowerStore 3.0 Administration: VMware Provisioning [ESSTGD04642]
New Skills Maintenance PowerStore 3.0 Migration: Import External Storage [ESSTGD04756]
New Skills Maintenance PowerStore 3.0 Administration: Replication [ESSTGD04643]
New/Updated Training PowerStore 3.0 Upgrades [ESSTGD04773]
New/Updated Training PowerStore 3.0 Installation [ESSTGD04769]
July 2022 New Skills Maintenance PowerStore 3.0 Technical Differences [ES102STG01663]
April 2022 New Skills Maintenance Dell EMC PowerStore 2.1 Technical Differences [ESSTGD00505]
New Skills Maintenance Dell EMC PowerStore 3.0 Recorded Knowledge Transfer [ESSTGD03595]

 

 

 

 

 

 

 

 

 

 

Unified Workspace
January 2023  No updates

 

 

Compliment your portfolio by Reselling Services

 

Resell Dell Technologies Services:  If your role is aligned to Sales or Presales, learn how to identify and position the best Services opportunities for your customer's solutions

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TRT/Program Tracker

Allows Partners to monitor their training and revenue achievements

(Only nominated contacts will have access)


Channel Services Helpdesk

Services Partner onboarding, delivery tools access, authorizations and entitlements, competency tracking and services training requirements


Partnering with Services

Learn the latest about Services rebates, incentives, and delivery opportunities to grow your profitablity. 


Training Reference Guide

Documents about the training and competencies available.


Partner Portal

Central access to information and tools

Click here to learn how to navigate the Services section of Partner Portal


Online Partner Support

Assistance with Deal Registration, Solution Configurator, Partner Program Benefits, and more